Processing of submitted suggestions: 1- The sender of the suggestion has to submit his suggestion on the proper form addressed to the concerned department. 2- An SMS message will be sent to the sender acknowledging the receipt of his suggestion, reference no., date and time of submission to reserve the rights and priority of the suggestions’ owner. 3- The concerned department shall study and evaluate the suggestion; accordingly, a decision of accepting or rejecting the suggestion will be made. 4- If it was found necessary, the suggestion will be forwarded to a technical and specialized committee to obtain comments and recommendations. 5- If it was found necessary to obtain a managerial decision, the suggestion will be forwarded to senior management in HQ. 6- The sender (owner) will be notified of both acceptance and implementation of his suggestion or rejection of same with reasoning. 7- Each accepted and implemented suggestion will be assigned points. Decision Reasoning for decision Action required by the  concerned department Under review The Coordinator in the concerned dept. shall forward the suggestion to the specialized staff to study and comment The Coordinator in the concerned dept. shall forward the suggestion to the specialized staff to study and comment Forward In case a technical opinion or requested a further information on the suggestion Determine issues that require explanations and verifications and assigned party for study Subject to implementation The concerned dept. decided that feasibility & possibility of implementing the suggestion Determine date of implementation and outcomes Previously submitted The concerned department has received same suggestion before Reference no. and date of previously submitted suggestion Previously implemented The concerned department already implementing this procedure Provide supporting documents that prove priority No possibility of implementation The concerned department has no authority to implement the suggestion Detailed reasoning for this decision Impractical The submitted suggestion does not solve a problem Give valid reasons for this decision To be filed The submitted suggestion is not related to Dubai Police Inform the submitter of the decision taken by system administrator Suggestion Form