This is one of the most recent departments that have been founded in Dubai Police to cope with technological advances in the world, in general, and in the Emirate of Dubai, in particular. This followed the initiative of His H.H Sheikh Mohammed Bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai, to transform the government of Dubai into an electronic government. Hence, establishing this giant system has become inevitable in the process of creating an e-government, on one hand, and in the technical and technological support, to the Dubai Police Force, on the other. In the light of this and on 07/10/2001, His Excellency Lieutenant General Dhahi Khalfan, Dubai Police Chief, issued his orders to establish this new department in the weekly orders of the force, section one, no. 39/A/ 2001.

The General Department of E-Services carries out many tasks; most important among these; are supervising the transformation into an electronic government, supervising all technical equipment in the possession of the force, such as computers, software, networks, and supervising the portal of Dubai Police (Intranet) and the website of Dubai Police. These tasks also include designing and supervising the electronic systems used in the different departments, drawing plans, providing technical consultations in the process of choosing the best information technology employed by the force, selecting, training, and qualifying human resources in consistency with modern technology. The department also applies and executes the policy of securing and protecting the information network approved by the General Headquarters

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