Amount refunded from DSG and taking long time to get the refund

Provide the customer with the DSG refund documents to contact the respective banks

Fines paid on the Internet, mPay, Smartphone, ENBD and not cleared from Traffic System

The reason maybe: a. If the amount is refunded after Dubai Police reconciliation provide the customer with the Dubai Smart Government Refund document with transaction No. OR (may be due to another fine on the same date)

Fines paid on the Internet, mPay, Smartphone,ENBD and cleared from Traffic System and no confirmation received.

Customer can call 901 for checking the transaction details and he/she should provide Driving License# or Vehicle Plate# or TC (Traffic File#) Number

Fines paid on the Internet, mPay, Smartphone,ENBD and not cleared from Traffic System and another fines are showing during vehicle renewal

This may be due to the late entry of certain fines on the traffic system. Call center has to check the fines entry date and time.

Fines paid on the Smartphone, ENBD and not cleared from Traffic System

This may be due wrong selection of another plate number on the Smartphone or ENBD

How do I get to a list of traffic violations?

You log in to “Inquiry and Payment of Traffic Fines” Service, and if there is a violation recorded on the vehicle, a button indicating “Print a list of violations”, which will be sent to email registered in the vehicles traffic file and the same list will be displayed on the screen.

How much does it cost to get a list of traffic violations?

There is no fees, if submitted through the Service, but in case it is requested from any of the Service Locations, a due fee of AED 5 per vehicle.

Requesting help for how to pay fines through Internet, Smartphone.

Customers can call 901 for payment help

Requesting how to dispute traffic fines

You can apply through the e SERVICE (Request for Modifying of Traffic Violations) OR visit Deira or Bur Dubai Traffic Department

Choose Your Language

Suggested Languages (0)

Other Languages (0)

The following languages are provided via Google Translate

Smart and secure

together for a safer Dubai tomorrow.

Police Innovation and Leadership

Be one of the leaders shaping the future of smart and effective policing. Apply now

Drone Box

A smart solution to enhance Dubai’s emergency response.

Luxury Meets Readiness

Dubai Police Adds Tesla Cyber-truck to Its Fleet of Smart Vehicles.

Your valuables

If you have misplaced any of your possessions apply for Lost Item Certificate. Apply

homeServiceSearch

Inquiries and
Follow-up

Criminal Reports
and Complaints

Permits and
Certificates

Traffic and
Accidents

Business and
Corporate

Community
Engagement

Emergency and
Response

Search for the Service

homeSearchInput

Sorry, we couldn't find any results

Please try a different search

Most Used

Police Clearance Certificate

This service aims to enable individuals to obtain a certificate proving th. .

Fines Inquiry and Payment

This service enables users to inquire about recorded traffic violations, w. .

Smart Vehicle Impounding

This service enables the vehicle owner to keep the vehicle at a designated. .

Night Work Permit

This service aims to enable users to obtain a temporary permit to carry ou. .

Payment of Vehicle Impound

This service allows customers who do not wish to impound their vehicles du. .

Smart Home Security

This service aims to provide a smart home monitoring system that operates . .

Results

Contact Dubai Police Leadership

This service aims to enhance direct communication between Dubai Police sen. ..

Contact Police Scientists Council

This service allows users to submit a request to hire a lecturer or reques. ..

Request Installment Plan for Traffic Fines

This service enables customers to submit a request to pay traffic violatio. ..

Student Awareness

This service enables educational institutions to request awareness program. ..

Book Sport Facility

This service enables customers to book and use the sports facilities at th. ..

Drug Awareness Lecture

This service aims to enable organizations involved in drug control to meet. ..

Neighborhood Police

This service aims to enable customers to participate in the neighborhood's. ..

Fast Track

This service enables customers to easily and quickly book an appointment i. ..

Events Security

This service enables customers to request security services for private or. ..

Reissuing Accident Report

This service enables customers to reissue a previously obtained traffic ac. ..

Road Closure Permit

This service enables users who have obtained a street closure permit from . ..

Diplomatic Services

This service aims to provide the diplomatic corps with information related. ..

Feedback

This service aims to enable the customer to submit any suggestions, commen. ..

Reporting Vehicle Obstruction

This service enables customers to report vehicles obstructing their moveme. ..

Reporting E-Crime

This service aims to enable the public to submit complaints related to ele. ..

Job Seekers

This service allow the job seekers learn more about vacancies in Dubai Pol. ..

Public Tenders

The service is for companies wishing to register as one of the suppliers i. ..

Unknown Accident Report

This service enables the vehicle owner, or the driver whose vehicle has be. ..

Found Item Report

This service enables individuals and organizations within the Emirate of D. ..

TWIMC for Lost Documents

This service aims to enable customers to obtain a loss certificate for doc. ..

Smart Home Security

This service aims to provide a smart home monitoring system that operates . ..

Retirees Services

This set of services aims to support Dubai Police retirees by enhancing co. ..

Attaching Documents

This service enables customers to attach the required documents to support. ..

Volunteer Registration

This service enables members of the community, whether Dubai Police employ. ..

OCEC

This service allows the handling of all banking information through the Ec. ..

Medical Treatment Extension

This service enables health authorities and medical centers to submit requ. ..

Tourist Support

This service aims to support tourists in the Emirate of Dubai by respondin. ..

Traffic Clearance Certificate

This service aims to enable vehicle drivers to obtain a clearance certific. ..

Request Dubai Police Activities

This service enables customers to request the participation of Dubai Polic. ..

Copy of Traffic Violation List

This service enables customers to obtain copies of traffic violations reco. ..

Police Museum Visit Permit

This service enables customers to obtain a permit to visit the Dubai Polic. ..

Virtual Museum

This service enables customers to visit and explore the collections of the. ..

Change Vehicle Color

This service aims to enable customers to obtain a permit to change the col. ..

Gold Trade Security Audit

This service allow the gold shop owners to submit gold purchase transactio. ..

Visit a Detainee or Inmate Permit

This service provides the necessary permit for virtual meetings with detai. ..

Traffic Status Certificate

This service aims to enable customers to obtain a certificate detailing th. ..

Child Protection

This service aims to provide immediate protection and necessary support to. ..

Women Protection

This service aims to provide protection and support to women who are expos. ..

Sailing Permit

This service enables sea-goers to register their trips, specify their expe. ..

Payment of Vehicle Impound

This service allows customers who do not wish to impound their vehicles du. ..

Bounce Cheque Report

This service enables users to report bounced checks, trying an amicable se. ..

HQ Entry Permit

This service aims to enable individuals who wish to visit the General Head. ..

Share Security Information

This service enables individuals of the public to provide security or crim. ..

Public Lecture

This service discusses the most critical issues, challenges and developmen. ..

TWIMC Inmate Certificate

This service aims to enable the inmate, their sponsor, or a family member . ..

TWIMC Certificate

This service aims to enable users to obtain a TWIMC certificate proving th. ..

Night Work Permit

This service aims to enable users to obtain a temporary permit to carry ou. ..

Labour Reports

This service aims to enable employees to file individual or collective com. ..

Smart Vehicle Impounding

This service enables the vehicle owner to keep the vehicle at a designated. ..

Document Verification

This service enables customers to verify documents issued by Dubai Police. ..

Critical Care Response

This service aims to enable heart patients and critical medical cases in D. ..

Submit an Inquiry

This service enables individuals to inquire about requests and ask inquir. ..

File Criminal Complaint

This service aims to enable victims to file criminal complaints and recove. ..

Provide Care for Human Trafficking Victims

This service enables individuals to report suspected cases or practices re. ..

Iron Barrier Rental

This service enables individuals, institutions, and government entities to. ..

People of Determination Support

This service aims to enable People of Determination with physical, hearing. ..

Fines Inquiry and Payment

This service enables users to inquire about recorded traffic violations, w. ..

Traffic Training Courses

This service aims to enable drivers holding driving licenses issued from D. ..

Corpse Entry Permit

This service allows UAE citizens and residents to obtain a permit for the . ..

Minor Traffic Accident Report

This service allows drivers, whether at fault or affected in a minor or mo. ..

Police Clearance Certificate

This service aims to enable individuals to obtain a certificate proving th. ..

Circulars and travel bans

This service aims to enable customers to inquire about financial case circ. ..

Application Status

This service allows applicants to follow up on their application's status . ..

Inquiries and Follow-up

This package includes a wide range of electronic services that enable customers to inquire about the status of their requests and follow up on them.

Inquiries and Follow-up

This package includes a wide range of E-services that enables users to inquire a...

Criminal Reports and Complaints

This suite include a wide range of E- Services that allow the users to report security, and criminal incidents.

Report Criminal Complaint

This package includes a wide range of services that enable the public to easily...

Lost & Found

This service allows to submit found items to Dubai Police....

Permits and Certificates

This suite includes a wide range of E- Services that allow the users to issue certificates and permits of various types.

Request a Certificate

This group includes a package of services that allow the public to issue certif...

Request a Permit

This group of services is concerned with issuing the formal permits necessary to...

Traffic and Accidents

This suite includes a wide range of E-services related to drivers and vehicles.

Traffic Accident Reports

This group of services is concerned with providing traffic accident reports to s...

Pay Traffic Fines

This group of services aims to enable individuals and entities to pay traffic fi...

Report a Vehicle or Driver

This service is concerned with allowing the public to report vehicles or drivers...

Business and Corporate

This suite includes a wide range of E-services that support business and corporate

Suppliers Services

This service is concerned with enabling suppliers to provide their services and ...

Diplomatic Affairs Services

This service is concerned with providing security support and facilitation to di...

On-Site Police Support

This service is concerned with providing field security support during emergenci...

Request a Lecture or Training Course

This group of services aims to enable entities to benefit from training and awar...

Facilities Booking

This service is concerned with enabling individuals or entities to book appointm...

OCEC

This service allows the handling of all banking information through the Economic...

FARIS

FARIS is a secure digital platform developed by Dubai Police to facilitate colla...

Community Engagement

This suite includes a wide range of E- Services related to initiatives offered by Dubai Police to enhance the effective communication.

Share Information

This group of services is intended to enable individuals to provide Dubai Police...

Community Activities Participation

This group of services aims to open the way for individuals and entities to part...

DP Personnel Welfare and Support

This service is enabling individuals or entities to obtain support from Dubai P...

Connect with Police

This group of services aims to open direct channels of communication with Dubai ...

Apply for a Job

This service is concerned with receiving job applications from individuals wishi...

Emergency and Response

This suite includes a wide range of E-services that ensure immediate response to incidents and reports, and providing fast and effective support.

Support and Emergency Response

This package includes a wide range of E-services dedicated to emergency and crit...

Heading 1

Heading 2

Heading 3

Heading 4

Heading 5

Heading 6