Amount refunded from DSG and taking long time to get the refund

Provide the customer with the DSG refund documents to contact the respective banks

Fines paid on the Internet, mPay, Smartphone, ENBD and not cleared from Traffic System

The reason maybe: a. If the amount is refunded after Dubai Police reconciliation provide the customer with the Dubai Smart Government Refund document with transaction No. OR (may be due to another fine on the same date)

Fines paid on the Internet, mPay, Smartphone,ENBD and cleared from Traffic System and no confirmation received.

Customer can call 901 for checking the transaction details and he/she should provide Driving License# or Vehicle Plate# or TC (Traffic File#) Number

Fines paid on the Internet, mPay, Smartphone,ENBD and not cleared from Traffic System and another fines are showing during vehicle renewal

This may be due to the late entry of certain fines on the traffic system. Call center has to check the fines entry date and time.

Fines paid on the Smartphone, ENBD and not cleared from Traffic System

This may be due wrong selection of another plate number on the Smartphone or ENBD

How do I get to a list of traffic violations?

You log in to “Inquiry and Payment of Traffic Fines” Service, and if there is a violation recorded on the vehicle, a button indicating “Print a list of violations”, which will be sent to email registered in the vehicles traffic file and the same list will be displayed on the screen.

How much does it cost to get a list of traffic violations?

There is no fees, if submitted through the Service, but in case it is requested from any of the Service Locations, a due fee of AED 5 per vehicle.

Requesting help for how to pay fines through Internet, Smartphone.

Customers can call 901 for payment help

Requesting how to dispute traffic fines

You can apply through the e SERVICE (Request for Modifying of Traffic Violations) OR visit Deira or Bur Dubai Traffic Department

{}

hamburger menu text

Main menu

Home
About Us
Services
Open Data
Application Status
Help & Support
Site Map
Initiative
Careers
Media
901

Other links

FAQS
Miscellaneous Links
Privacy Policy
Terms & Conditions
Customer Service Agreement
Sitemap
Friendly Websites

Police Eye
Lost And Found
eCrime

Number of Visitors

Copyright © 2021-2023 Dubai Police, all rights reserved.
This site is monitored and maintained by Dubai Police.
The site is best viewed using IE11 and above, Mozilla Firefox, Safari and Chrome. Last modified Date: 05-10-2024

العربية
Login

Home
About Us
Open Data
Application Status
Help & Support
Site Map

Search...
Listen
multilangsearch Language
Sorry, we couldn't find any results

Please try a different search
- English
- Arabic
- Acehnese
- Icelandic
- Abkhaz
- Udmurt
- Azerbaijani
- Urdu
- Armenian
- Assamese
- Spanish
- Esperanto
- Estonian
- Acholi
- Afar
- Afrikaans
- Albanian
- German
- Alur
- Tamazight
- Tamazight (Tifinagh)
- Amharic
- Indonesian
- Awadhi
- Avar
- Odia (Oriya)
- Oromo
- Uzbek
- Ossetian
- Ukrainian
- Occitan
- Uyghur
- Iban
- Irish
- Italian
- Igbo
- Ilocano
- Aymara
- Ewe
- Papiamento
- Batak Simalungun
- Batak Toba
- Batak Karo
- Jamaican Patois
- Basque
- Pashto
- Bashkir
- Balinese
- Bambara
- Pangasinan
- Baoulط£آ©
- Betawi
- Portuguese
- Portuguese (Portugal)
- Breton
- Bulgarian
- Baluchi
- Punjabi (Shahmukhi)
- Punjabi
- Bengali
- Nepalbhasa (Newari)
- Bhojpuri
- Myanmar (Burmese)
- Buryat
- Bosnian
- Polish
- Bikol
- Belarusian
- Bemba
- Tamil
- Tahitian
- Thai
- Tatar
- Crimean Tatar
- Turkmen
- Turkish
- Tswana
- Tsonga
- Chamorro
- Chuvash
- Chuukese
- Czech
- Tuvan
- Tok Pisin
- Tulu
- Tumbuka
- Tongan
- Twi
- Tibetan
- Tetum
- Tigrinya
- Tiv
- Telugu
- Galician
- Javanese
- Guarani
- Georgian
- Jingpo
- Khasi
- Khmer
- Xhosa
- Danish
- Dari
- Dzongkha
- Dogri
- Dombe
- Dhivehi
- Dinka
- Dyula
- Russian
- Romanian
- Romani
- Rundi
- Zapotec
- Zulu
- Samoan
- Sami (North)
- Sundanese
- Sango
- Sepedi
- Slovak
- Slovenian
- Santali
- Sindhi
- Sanskrit
- Sinhala
- Swati
- Swahili
- Susu
- Swedish
- Cebuano
- Sesotho
- Silesian
- Shan
- Shona
- Chechen
- Chichewa
- Serbian
- Sicilian
- Somali
- Chinese (Traditional)
- Chinese (Simplified)
- Tajik
- Ga
- Gujarati
- Scots Gaelic
- Persian
- French
- Frisian
- Friulian
- Filipino
- Finnish
- Fulani
- Fon
- Faroese
- Vietnamese
- Fijian
- Venda
- Venetian
- Catalan
- Kyrgyz
- Kapampangan
- Kazakh
- Kalaallisut
- Cantonese
- Kanuri
- Kurdish (Sorani)
- Kurdish (Kurmanji)
- Croatian
- Krio
- Seychellois Creole
- Haitian Creole
- Kannada
- Corsican
- Korean
- Kokborok
- Komi
- Konkani
- Quechua
- Kituba
- Kiga
- Qطھآ¼eqchiطھآ¼
- Kikongo
- Kinyarwanda
- Latgalian
- Latvian
- Latin
- Lao
- Mauritian Creole
- Luganda
- Luxembourgish
- Lombard
- Lithuanian
- Ligurian
- Limburgish
- Lingala
- Luo
- Madurese
- Marathi
- Marshallese
- Makassar
- Malayalam
- Maltese
- Malay (Jawi)
- Mam
- Manx
- Maori
- Yucatec Maya
- Maithili
- Malagasy
- Marwadi
- Macedonian
- Malay
- Mongolian
- Meiteilon (Manipuri)
- Meadow Mari
- Mizo
- Minang
- Nahuatl (Eastern Huasteca)
- Ndau
- Ndebele (South)
- Norwegian
- NKo
- Nuer
- Nepali
- Hakha Chin
- Hunsrik
- Hawaiian
- Hmong
- Hindi
- Hungarian
- Hausa
- Dutch
- Hiligaynon
- Waray
- Wolof
- Welsh
- Japanese
- Yakut
- Yoruba
- Greek
- Yiddish
العربية
Login

Username

Password

Remember Me Forgot username?

New user? Register

Services

Open Data

Friendly Websites

Search

Services
Media Center
Others
- FAQs

Home
Services
Fines Inquiry and Payment

Fines Inquiry and Payment

- Careers
- Media
- 901