This Service allows customers of heart condition and critical health problem; as well as people of disabilities: physical, and hearing and sight impairments; who are living in the Emirate of Dubai to subscribe to this Service. Detailed information should be properly provided and recorded in the Incident Management System (IMS), available in the Command and Control Center of Dubai Police. When a distress call is received, patient location will be determined, based on the information entered in the subscription form, on a road map. Such patients will be given high priority of receiving aid and rapid response..