Individuals (Citizens, Residents, Visitors)

None
 

• Applicant’s Emirates ID number
• Valid Email ID
• Mobile phone number
• Makani number
• Villa number
• Travel details (Departure and Arrival dates)
• Communication details in case of emergency (name, mobile phone number)
   

• The residence should be in Dubai 
• The residence should be a house (villa) not apartment 
• All windows and entrances should be locked 
• Wardrobes and safes where valuables are stored should not be unsealed 
• Valuable jewelry and money should be deposited in safe boxes in banks 
• Car keys or that of any transport should not be in easily accessible places to avoid theft  
   

Valid Email ID 

• Fill up application form
• Attach requirements 
• Submit request
• Receive transaction number via SMS and Email to follow-up on request 
   

No fees (free service)

No fees (free service)

• Dubai Police Application
• Website www.dubaipolice.gov.ae 
• Smart Police Stations SPS 
   

Smart Police Stations SPS – 24 hours/7 days

5 minutes

None

None

None

• Applications with legal obstacles are excluded from the expected duration of service 
• Customers can submit application without the need of being pre-registered in digital channels
   

• Click on the service 
• Fill up application form 
• Attach requirements 
• Submit request
• Follow up on request through digital channels by entering transaction number
   

• Call center 901 
• Email mail@dubaipolice.gov.ae 
• Live chat in the application and website
• P.O. Box 1493 Dubai- United Arab Emirates