File a Labor Complaint

Access Service Follow-Up FAQs

Description

This service allows workers to submit individual or collective complaints against companies and institutions they work with, in regard to working conditions, wages, and labor accommodations, to ensure that security and safety requirements are met..
Beneficiaries

Individuals (Citizens, from GCC countries, Residents, Visitors)
Required Documents

None
Required Information
- Applicant’s Emirates ID number
- Valid Email ID
- Mobile phone number
- Complaint details (company name, etc)
Terms and Conditions

None
Other Requirements

Valid Email ID
Steps to achieve the transaction
- Fill up application form
- Submit request
- Receive transaction number via SMS and Email to the applicant
Service Fees

No fees (free service)
Payment methods

No fees (free service)
Service Channels
- Dubai Police Application
- Website www.dubaipolice.gov.ae
- Call center 901
- Smart Police Stations SPS
- General Department of Human Rights
- Labor scan
Working hours
- Smart Police Stations SPS- 24/7
- General Department of Human Rights
7:30 am- 19:00 pm
- Service office in Al Quoz Industrial
7:30 am- 19:00 pm
Period of service

5 mins
Validity

None
Partners of the service

- Public Prosecution
- Dubai Courts
- Ministry of Human Resources and Emiratisation
Service is linked to

None
Remarks
- Applications with legal obstacles are excluded from the expected period of service
- Customers can submit application without the necessity of being pre-registered in digital channels
Users guide for digital channels
- Click on the service
- Fill up application form
- Submit request
- Follow up on request through digital channels by entering transaction number
Contact details
- Call center 901
- Email mail@dubaipolice.gov.ae
- Live chat in the application and website
- P.O. Box 1493 Dubai- United Arab Emirates

Last Updated Date : 19/08/2022