- Individuals (Citizens, from GCC countries, Residents, Visitors) - Government (Local, Federal, Diplomatic) - Companies and institutions

None

• Driver's License number 
• Vehicle ownership number
   

• Reports cannot be from outside Dubai 
• In case of dispute among the drivers of damaged vehicles, the competent police station should be visited     
   

• Valid Email ID 

• Fill up application form 
• Identifying the damages on vehicle and attaching photos 
• Submit request
• Receive transaction number via SMS and Email to follow-up on request
   

Issuing fine for the individual who caused the accident (AED 520)
 

• Cash (in service centers and SPS centers)
• E Dirham 
• Debit Card (Visa – MasterCard)
   

• Dubai Police Application
• Website www.dubaipolice.gov.ae
• Dubai Police Stations 

Police stations– 7:30 am – 10:00 pm

5 mins

3 months from date of issuance

ENOC

Smart Dubai (Digital Payment)

• Applications with legal obstacles are excluded from the expected duration of service 
• Customers can submit application without the need of being pre-registered in digital channels
   

• Click on the service 
• Fill up application form 
• Attach photos 
• Submit request 
• Follow up on request through digital channels by entering transaction number
   

• Call center 901 
• Email mail@dubaipolice.gov.ae
• Live chat in the application and website
• P.O. Box 1493 Dubai- United Arab Emirates