Traffic Clearance Cetificate

Access Service Follow-Up FAQs

Description

This service enables all road users who own vehicles/ driver's license issued from licensing authorities in the country, to obtain a traffic violations clearance certificate proving that the individual has paid off all traffic fines and there are no circulars in Dubai on the vehicle owner/ or holder of the driving license .
Beneficiaries

Individuals (Citizens, from GCC countries, Residents, Visitors)
Required Documents

None
Required Information
- Vehicle Plate number
- Driver's License number
Terms and Conditions

None
Other Requirements
- Valid Email
Steps to achieve the transaction
- Fill up application form
- Pay service fees
- Submit request
- Receive transaction number via SMS and Email to follow-up on request
- Receive the certificate and receipt over Email to the applicant
Service Fees

AED 135
Payment methods
- Cash (in service centers and SPS centers)
- E Dirham
- Debit Card (Visa – MasterCard)
Service Channels
- Dubai Police Application
- Website www.dubaipolice.gov.ae
- Call Center 901
- Police Stations
- Smart Police Stations SPS
Working hours

- Dubai Traffic Department (Deira- Bur Dubai) 6:00 am – 10:00 pm
- Smart Police Stations SPS – 24/7
Period of service

5 mins
Validity

30 days from date of issuance
Partners of the service

None
Service is linked to

Smart Dubai (Digital Payment)
Remarks
- Applications with legal obstacles are excluded from the expected duration of service
- Customers can submit application without the necessity of being pre-registered in digital channels
Users guide for digital channels
- Click on the service
- Fill up application form
- Attach requirements and documents
- Pay fees
- Submit request
- Follow up on request through digital channels by entering transaction number
Contact details
- Call center 901
- Email mail@dubaipolice.gov.ae
- Live chat in the application and website
- P.O. Box 1493 Dubai- United Arab Emirates

Last Updated Date : 27/09/2023