- Individuals (Citizens, from GCC countries, Residents) - Government (Local, Federal, Diplomatic) - Companies and institutions

None

• Emirates ID number
• Valid Email ID
• Vehicle details (plate number – new color)
• Attachments (photo of vehicle)

None 
 

Sending the vehicle to the General Department of Criminal Investigations- Track Back Department if needed (in case of vehicle suspicion or is wanted) 
 

• Fill up application form
• Pay service fees
• Submit request
• Receive transaction number and receipt via Email to the applicant
   

• AED 100
• AED 20 for knowledge and innovation fees
   

• Cash (in service centers and SPS centers)
• E Dirham
• Debit Card (Visa – MasterCard)
   

• Dubai Police Application
• Website www.dubaipolice.gov.ae
• Smart Police Stations (SPS)
• General Department of Criminal Investigations- Track Back Department  
   

• CID – 24 hours/7 days
• Smart Police Stations SPS – 24 hours/7 days

5 Minutes

One month from date of issuance

None

•  Smart Dubai (Digital Payment)
•  Roads and Transport Authority
•  Ministry of Interior

•  Applications with legal obstacles are excluded from the expected duration of service 
• Customers can submit application without the necessity of being pre-registered in digital channels
   

•  Click on the service
•  Fill up application form
•  Pay fees
•  Submit request
•  Follow up on request through digital channels by entering transaction number
   

• Call center 901 
• Email mail@dubaipolice.gov.ae 
•  Live chat in the application and website
•  P.O. Box 1493 Dubai- United Arab Emirates